HydrantSoft

This Privacy Policy was last modified on July 22, 2022.

Welcome to HydrantSoft.com. This privacy notice applies solely to information collected by this site. It will notify you of the following:

1. What personally identifiable information is collected from you through the site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

1. INFORMATION COLLECTION, USE, AND SHARING

HydrantSoft is the sole owner of the information collected on this site. HydrantSoft only has access to information that you provided when you registered to use the site, or that you may change via your profile settings, or that you voluntarily give us when send a support form or email to us. HydrantSoft will not sell or rent this information to anyone. HydrantSoft will use your information to communicate with you regarding your use of the HydrantSoft.com site or when you contact us. HydrantSoft will not share your information with any third party outside of our organization except when necessary to fulfill your request, e.g. to securely process your subscription. HydrantSoft may contact you via the email address you provide when you create your subscription to keep you informed on site updates, subscription charge issues and changes to our site policies, or to provide marketing offers of other products, programs or services that we believe may be of interest to you, or to provide information in connection with incentive programs, rewards and other user engagement activities related to HydrantSoft.

2. YOUR ACCESS TO AND CONTROL OVER INFORMATION

We only contact you regarding critical site issues and issues with your subscription payments.

3. SECURITY

We do not collect sensitive information, such as payment information, within our site. All payment information is processed securely through our payment processor which is Stripe. Stripe is SAQ-A compliant and the payment information you provide is encrypted and transmitted from your browser in a secure way. You can verify this by looking for a lock icon in the address bar as well as looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to your data. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, or you have questions about our security methods, you should contact us immediately.

4. REGISTRATION

In order to use this site you must first complete the registration form. During registration you are required to provide an email address and password. This information is used to create a unique account for you. Your email address is required to process your subscription payment and we may use your email address to contact you in the event we detect any issues with your account. The password you enter is encrypted so no employee can see your password.

5. COOKIES

Cookies are small text files that are placed in your computer's browser to store your preferences as you visit sites. A cookie is like an identification card. Cookies are unique to your computer and can only be read by the server that gave it to you. Most browsers automatically accept cookies. We only use essential cookies to facilitate smooth site navigation and offerings on our site.

PLEASE BE AWARE THAT IF YOU DO NOT CONFIGURE YOUR BROWSER TO ACCEPT COOKIES, YOU WILL NOT BE ABLE TO USE THIS SITE.

6. LINKS

This site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware that when they leave our site they should read the privacy statements of any other site that collects personally identifiable information.

7. CHANGES TO THIS PRIVACY POLICY

HydrantSoft reserves the right to modify this Privacy Policy at any time. We do so by posting and drawing attention to the updated policy on the site. Your decision to continue to visit and use the site after such changes have are made constitutes your acceptance of the Privacy Policy. Therefore, we ask that you check and review this page for any changes on an occasional basis. Should you not agree to any provision contained on this page, we ask and advise that you do not use or continue to access the site immediately. Continued use of the site constitutes your agreement to the policies contained herein.

8. CONTACT

Any questions or comments you have may be directed to our help team at support@hydrantsoft.com.